Products and quotations

What information is included in a quotation?

We quote by manufacturer, model, configuration, quantity, condition and delivery destination. The applicable supply route, packaging, lead time and warranty scope are confirmed in writing.

Why can enterprise hardware prices change?

Pricing varies with configuration, quantity, product condition, availability, warranty and destination. The final quotation reflects the approved requirement list.

Can you review compatibility?

For project inquiries, send the current platform, service tag where applicable, target part number and required configuration. Compatibility is reviewed against the information supplied and confirmed in the quotation.

Product condition and availability

Do you supply new and pre-owned hardware?

Availability may include factory-new, new open-box, new-old-stock or professionally refurbished equipment. Product condition is never substituted without agreement and is stated for each quoted line item.

Is there a minimum order quantity?

MOQ depends on the product and supply channel. Many products can be quoted from one unit, while project pricing may be available for larger quantities.

Shipping and warranty

How is lead time calculated?

Lead time depends on stock, configuration, validation, packaging, export documentation and destination. Estimated dispatch and transit timing are stated with the quotation.

Which shipping methods are available?

Courier, air freight, sea freight and other routes may be evaluated according to shipment size, cargo type and destination. Freight cost and Incoterms are confirmed before order.

What warranty is included?

Warranty varies by brand, model, condition, region and supply route. The written quotation identifies the applicable term and responsible service channel.

Request preparation

What should I send for a fast quotation?

Send brand, model or part number, required configuration, quantity, preferred condition, delivery country and required date. A spreadsheet, BOM or specification file can be attached to the Inquiry List.

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